Workshops
Our shorter, more focused classes address specific topics or skills through hands-on activities, interactive discussions, and practical exercises. They cater to immediate needs or emerging trends in the business community.
Introduction to Bookkeeping
This foundational class is for individuals new to bookkeeping or those who need to understand the basics to support their organization. We'll start with the definition and purpose of bookkeeping and its importance for businesses. You'll gain insights into different business structures, including sole proprietorships, partnerships, corporations, S-Corps, and LLCs, and their advantages and disadvantages. Additionally, we'll cover various types of taxes and the roles of bookkeepers, accountants, and CPAs. By the end of this session, you'll understand when to seek bookkeeping help and how to choose the right professional. A friendly Q&A session will follow to address any specific questions you might have.
Financial Management
This class focuses on the essential aspects of financial management for your business. You'll learn the importance of maintaining separate bank accounts and the steps to set them up, including the necessary documentation. We'll discuss managing personal funds, borrowed money, and startup costs, emphasizing the importance of recording expenses and saving receipts. The class will also cover invoicing, billing, and tracking receivables to ensure you manage your income effectively. We'll finish with strategies for organizing receipts and maintaining a robust documentation process. A supportive Q&A session will follow to clarify any doubts.
Upcoming Classes
Make Your Website Work for You
Tuesday, January 7, 2025 · 1 PM - 3 PM · TSÈ BII' NDZISGAII Community Center & Broadcast
Hosted By ASHTEC
In this session, learners will discover how to create a search-friendly website that drives user action and supports their goals. Whether launching a new website or sprucing up an old one, this workshop will help.
Customer Service Fundamentals: Building a Strong Foundation for Success
Wednesday, January 8, 2025 · 1 PM - 3 PM · White mesa education Center & Broadcast
Hosted By ASHTEC
Unlock the secrets to exceptional customer service with our first class in the "Mastering Customer Service" series. This foundational course dives deep into understanding who your customers are—both internal and external—and what true customer service entails. Learn to establish a positive attitude, where appearance, a genuine smile, and staying energized play crucial roles. Discover how to identify and address customer needs effectively by thinking outside the box and going the extra mile. This class also covers essential strategies for generating return business, including effective follow-up techniques, addressing complaints, and turning difficult customers into loyal advocates. Whether you're on the front lines or behind the scenes, this course equips you with the skills to elevate every customer interaction and build lasting relationships. Join us and start your journey to becoming a customer service expert today!
Get Your Local Business on Google Search & Google Maps
Thursday, January 9, 2025 · 7 PM - 8 PM · virtual webinar
Hosted By ASHTEC
Showing up when customers are searching online is more important than ever. Ensure customers can find accurate, updated information about your local business on Google Search and Google Maps, no matter which device they use. In this workshop, you will learn how to create and manage a Google Business Profile from start to finish.
In this session we’ll show you how to:
• Create or claim your Google Business Profile.
• Manage your business info across Google Search and Maps.
• Use your Business Profile to connect with potential customers.
OSHA 10 Live Training
January 13-14, 2025 · 8 AM - 4 PM · White mesa education Center
Hosted By ASHTEC
Join us at the White Mesa Education Center for our upcoming OSHA 10 event! Whether you're new to the workforce or a seasoned pro, this in-person event is perfect for anyone looking to boost their safety knowledge. Learn about essential workplace safety guidelines and regulations from industry experts. Network with fellow professionals and gain valuable insights to keep yourself and your colleagues safe on the job. Don't miss out on this opportunity to enhance your safety skills!
OSHA 30 Live Training
January 13-16, 2025 · 8 AM - 4 PM · White Mesa Education Center
Hosted By ASHTEC
Are you ready to elevate your workplace safety skills? Join us at the White Mesa Education Center for our comprehensive OSHA 30 Certification Training. Whether you're just starting out or have years of experience, this in-person event is designed to enhance your safety knowledge and expertise. Learn from industry experts about crucial workplace safety guidelines and regulations. Plus, you'll have the chance to network with fellow professionals and gain insights that will help keep you and your colleagues safe. Don't miss this opportunity to become a safety leader!
Launch Your Business with Customer Focused Marketing
Tuesday, January 14, 2025 · 1 PM - 3 PM · TSÈ BII' NDZISGAII Community Center & Broadcast
Hosted By ASHTEC
As a new entrepreneur, you’ll need more than good products or services to grow your business. It’s also important to have strong customer-focused marketing strategies to reach your audience and turn them into loyal customers.
Customer Service Excellence: Mastering In-Person, Phone, and Electronic Interactions
Wednesday, January 15, 2025 · 1 PM - 3 PM · White Mesa Education Center & Broadcast
Hosted By ASHTEC
Elevate your customer service skills with our comprehensive workshop, "Customer Service Excellence: Mastering In-Person, Phone, and Electronic Interactions." This second class in our series delves into the nuances of delivering exceptional service across various communication channels. Learn how to effectively handle at-your-desk requests and leverage the advantages of in-person communication by mastering body language techniques. Discover the intricacies of providing stellar customer service over the phone, including essential telephone etiquette and practical tips and tricks. Additionally, gain insights into the world of electronic customer service, understanding the pros and cons of digital communication, mastering netiquette, and utilizing chat and email effectively. Whether you're interacting face-to-face, over the phone, or through digital platforms, this class equips you with the skills to exceed customer expectations and foster lasting relationships. Join us to transform your customer service approach and ensure every interaction is a positive one.
Grow Your Business with AI-Powered Tools by Google
Thursday, January 16, 2025 · 7 PM - 8 PM · Virtual Webinar
Hosted By ASHTEC
Artificial Intelligence (AI) is a powerful technology that can help simplify business tasks and create new opportunities for small businesses and entrepreneurs – but knowing how to use it may seem out of reach. Developed with input from experts at Google, this workshop will explain the basics of AI and how AI-powered tools by Google can help small businesses be more efficient, enhance customer experiences, and drive growth.
First Aid, AED & CPR Training
Thursday, January 16, 2025 · 1 PM - 5 PM · White Mesa Education Center
Hosted By ASHTEC
Join us at the White Mesa Education Center for a comprehensive First Aid, AED, and CPR training session. This essential course is designed to equip you with the skills and confidence needed to handle emergency situations effectively.
Unlocking the Power of Social Media: Facebook, YouTube, and X Mastery
Tuesday, January 21, 2025 · 1 PM - 3 PM · TSÈ BII' NDZISGAII Community Center & Broadcast
Hosted By ASHTEC
Dive into the dynamic world of social media with our first class in the Social Media Marketing Series: "Unlocking the Power of Social Media: Facebook, YouTube, and X Mastery." This comprehensive class is designed to equip you with the essential skills and knowledge to leverage these powerful platforms for your marketing success. Learn the pros and cons of each platform, and discover how to maximize engagement through likes, comments, posts, and links on Facebook. Uncover the secrets to creating compelling content and optimizing your YouTube channel, including effective use of tags and measurement tools. Master the art of concise and impactful communication on Twitter (X), utilizing voice, tags, and links to track and measure your success. By the end of this class, you'll be well-versed in the strategies needed to effectively reach and engage your audience on these key social media platforms.
Customer Service Mastery: Turning Challenges Into Opportunities
Wednesday, January 22, 2025 · 1 PM - 3 PM · White Mesa Education Center & Broadcast
Hosted By ASHTEC
In "Customer Service Mastery: Turning Challenges into Opportunities," you will gain essential skills to handle the most difficult customer interactions with confidence and poise. This class focuses on recovering difficult customers by teaching you how to de-escalate anger, establish common ground, and set your limits while managing your own emotions. You will also learn when and how to escalate issues, effectively dealing with vulgarity, insults, and even legal or physical threats. Additionally, this course provides ten actionable tips to WOW your customers every time, ensuring that even the toughest situations can be turned into opportunities for exceptional service. By mastering these advanced techniques, you will not only improve customer satisfaction but also enhance your professional growth. Join us to transform your customer service challenges into opportunities for success and elevate your skills to the next level.
Make Your Small Business More Accessible
Thursday, January 23, 2025 · 7 PM - 8 PM · Virtual Webinar
Hosted By ASHTEC
When businesses build digital communications that allow people with disabilities to perceive, understand, navigate, and interact with products and services, it expands their market. Implementing accessibility best practices can help businesses grow and improve the experience for all users.
In this session we’ll show you how to:
• What does accessibility mean, online?
• How to design for accessibility: web pages, email, and tips for physical spaces.
• Tips for being more inclusive.
Elevate Your Professional Presence: LinkedIn, TikTok, and Pinterest Mastery
Tuesday, January 28, 2025 · 1 PM - 3 PM · TSÈ BII' NDZISGAII Community Center & Broadcast
Hosted By ASHTEC
Unlock the full potential of your social media marketing strategy with our second class in the Social Media Marketing Series. This comprehensive workshop delves into the unique features and benefits of LinkedIn, TikTok, and Pinterest, providing you with the tools to optimize your online presence and engage effectively with your target audience. Learn the pros and cons of each platform and discover how to optimize your LinkedIn profile for search, leverage groups and links, and track your performance. Dive into TikTok's dynamic world, exploring various advertisement types, content creation strategies, and measurement techniques. Finally, master Pinterest by understanding the nuances of posting, engaging in conversations, and utilizing pins and boards to drive traffic and conversions. By the end of this class, you'll be equipped with actionable insights and strategies to elevate your social media marketing efforts across these powerful platforms.
Mastering the Basics of Facilitation: Your Gateway to Effective Meetings
Wednesday, January 29, 2025 · 1 PM - 3 PM · White Mesa Education Center & Broadcast
Hosted By ASHTEC
Unlock the potential of your meetings with our first class in the Facilitation Skills Series: "Mastering the Basics of Facilitation." This foundational course is designed to provide you with a comprehensive understanding of what facilitation is and the pivotal role a facilitator plays in any organizational setting. Learn the key differences between process and content and discover how a facilitator's focus can transform the dynamics of a meeting. We'll guide you through the essential steps of laying the groundwork for a successful facilitated meeting, from choosing the right approach to meticulous planning and data collection. Whether you're new to facilitation or looking to refine your skills, this class will equip you with the knowledge and tools to create a fair, engaging, and productive meeting environment. Join us and take the first step towards becoming a proficient facilitator who can drive better decision-making and foster collaboration.
Build Your Professional Brand
Thursday, January 30, 2025 · 7 PM - 8 PM · Virtual Webinar
Hosted By ASHTEC
Having a strong professional brand and a well-thought-out career story can open many opportunities for you, especially when it comes to pursuing your next job.
In this session you'll learn:
• How to position your career story in a compelling way.
• How to improve your online presence and build a solid network.
• How to answer the common interview question “tell me about yourself” to make a strong first impression.
Disclaimer
The BEAR Center is in the process of obtaining 501(c)(3) status. Donations may not be tax-deductible until approval.
EIN: 93-4309260
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